Manajemen Bisnis

The ongoing Covid-19 pandemic has had a significant impact on the organization. In response to these circumstances, companies are required to adhere to government regulations mandating work from home. Consequently, productivity has decreased as many companies and employees are ill-prepared to navigate these conditions. With 5 million workers facing layoffs, the World Health Organization (WHO) […]

Micro, Small and Medium Enterprises (MSMEs) are considered the most crucial foundations of the Indonesian economy due to their capacity to provide employment to a significant number of individuals and their resilience in the face of intense business rivalry and economic turmoil within the nation. The Covid-19 pandemic poses a notable challenge to Small and […]

Retail refers to the process of selling a limited range of products to consumers. In Indonesia, numerous large companies are engaged in the competitive retail business model, leading to a notable increase in the contribution of the wholesale and retail trading sector to the national economy throughout 2021. This sector specifically accounted for 12.97% of […]

The job satisfaction issues among employees at PT Matahari Department store Lippo Mall Karawaci have resulted in a noticeable increase in employee turnover over the years, as evidenced by the rising number of departures from 2019 to 2021. In 2019, a total of 28 employees decided to leave, followed by 31 in 2020, and a […]

The Lion Air Group provides a 24-hour service that is divided into 3 different shifts to ensure continuous support for customers. An interesting observation within the Call Center of PT. Lion Air Group is the lack of recognition for the accomplishments of employees, leading to a situation where many employees only put in minimal effort. […]

During the outbreak of a pandemic, Indonesia experienced a decline in the influx of tourists as a result of stringent lockdown measures implemented. Nevertheless, a contrasting trend was observed in Belitung, where there was a notable surge in the number of tourists visiting the region. Consequently, a comprehensive investigation was carried out at Lotus Tour […]

Although MSMEs have made a significant contribution to the state’s income and employment opportunities, the growth rate of MSMEs between 2016 and 2019 was rather minimal, standing at a mere 2% during that timeframe. This situation was exacerbated by the onset of the COVID-19 pandemic in 2019, prompting the government to impose extensive social restrictions […]

The rising quantity of female entrepreneurs in Indonesia has significantly impacted nearly every business sector, contributing to economic development and emerging as a valuable asset for Indonesia. Concurrently, these women encounter a range of obstacles stemming from both external and internal influences. This research seeks to enhance understanding regarding the influence of family backing on […]

In recent decades, the internet has experienced rapid expansion, reaching various sectors and communities, significantly impacting the service industry. Service quality plays a crucial role in achieving objectives such as building customer trust, enhancing satisfaction, and fostering loyalty. In today’s global landscape, excelling in service standards is imperative for success. To streamline services and enhance […]

The COVID-19 pandemic significantly impacted healthcare delivery, pushing the adoption of telemedicine applications. The UTAUT model, which examines factors influencing technology acceptance, can be applied here. UTAUT suggests four key determinants: performance expectancy (belief in telemedicine’s benefits for patients and doctors), effort expectancy (ease of using the application), social influence (encouragement from peers or healthcare […]

The world is currently witnessing a shift towards a digital era, leading to changes in lifestyle. Many companies are undertaking digitalization initiatives to gain a competitive edge. These companies possess the necessary skills to implement digitalization strategies that enhance their operations and services. This study investigates how the quality of e-services, including efficiency, privacy, reliability, […]

The ongoing Covid-19 pandemic has significantly impacted various aspects of life, including the Micro, Small, and Medium Enterprises (MSMEs) in the culinary sector of Bogor City. With government-imposed restrictions and appeals for people to stay at home, many MSMEs have experienced a decline in sales as they are unable to directly sell their products, […]

Technological advancements and the expansion of information access in Indonesia have experienced notable growth. This surge in internet usage has prompted businesses to innovate continuously in their offerings, whether in goods or services. Companies are actively enhancing their products and services, leveraging technology to boost effectiveness, efficiency, and productivity. One such approach is the adoption […]

The COVID-19 pandemic has profoundly altered various facets of our daily lives. According to the World Health Organization (WHO), by July 22, 2020, there were 15 million confirmed cases of COVID-19 worldwide, resulting in 619,150 deaths. Indonesia contributed significantly to these figures, reporting 636,154 confirmed cases and 19,248 deaths by December 2020. The spread of […]

Advancements in technology, particularly internet connectivity, have significantly impacted various aspects of daily life, notably evidenced by the proliferation of internet users and the widespread adoption of applications such as e-commerce platforms, video streaming services, and online transportation apps. Among these, online food delivery services have emerged as particularly popular, especially during the COVID-19 pandemic, […]